Fundamental Techniques in Handling People
This post is a summary of the first part of the book How to Win Friends and Influence People by Dale Carnegie . The book contains 4 parts, so I’m going to post one each day. Part One: Fundamental Techniques in Handling People 1. Don’t criticize, condemn, or complain “If You Want to Gather Honey, Don’t Kick Over the Beehive.” Humans are creatures of emotion, not logic. Even notorious criminals try to justify their actions and feel victimized when they confess. For most people, criticizing or complaining will only make matters worse. Studies have proven that humans, just like animals, will learn faster with a good positive attitude than with bad behavior. Basic human nature rejects criticism even when criticism is constructive. “Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person's precious pride, hurts his sense of importance, and arouse...